FAQ

Most frequent questions and answers

If you have a family of more than 5, don’t hesitate to drop us an email and we will do our best to accommodate you.

No of course not! You will be able to complete City Quest in your own leisure, so why not take your time taking in the culture of the city. Your progress will be logged on the app so we will be able to see once all City Quester’s have finished. 

Once you have completed City Quest you will be automatically entered into a prize draw, we will be contacting you directly to announce the winners shortly after!

Once you have completed City Quest on the mobile app, your completion will have been logged so there is no need to reconvene with us. However, why not spend the rest of your afternoon enjoying what Sheffield has to offer as we will be providing you with a handout of our favourite spots to enjoy some tasty treats. 

Yes, this event is fun for all ages! Although young children may not be able to use the mobile app independently it is very user friendly and easy to involve all of the family. 

We will be using the app Eventzee which is compatible on both Android and IOS devices. 

Yes you will require mobile data to use the app. 

Check in with us in Tudor Square between 10:00-14:00pm where you will have the option to ask us any questions regarding the app and this also gives you the opportunity to meet fellow Questers. From here we will send you on your way to the first secret location!